Strata Plan has managed owners corporations across Melbourne and Victoria since 2004. At many management firms, one manager, sometimes sharing an assistant, looks after 50 to 100 buildings, or 1,000 to 2,500 apartments, on their own. At Strata Plan, every manager has a dedicated assistant and a team of more than 25 specialists behind them: finance, debt recovery, insurance, onboarding, contract management, budgeting, accounts payable, accounts receivable and general enquiries. They work with your manager and, when it's quicker, directly with you. There's always someone ready to talk and help, and care for your building never stops, 24 hours a day, 7 days a week.
We look after buildings the way an owner would. That means picking up the phone, explaining the levy in plain words, and telling you what we are doing about the leaking roof before you ask. Our managers have been doing this in Melbourne since 2004, and most of them stay with the buildings they start on.
Levies explained in plain words. The leaking roof dealt with before you chase it. The AGM run properly.
We can't promise nothing ever goes wrong in a building. We can promise it won't sit waiting because one person was overloaded. That's what the team behind your manager is for.
We ask owners what slowed them down and change how we work.
We managed our first building in 2004 because owners deserved a manager who answers the phone. Today every building gets a named manager and a team of experts behind them, working on your building, your issues and how your building performs. No one manager carries everything alone, so nothing waits on one person's inbox.

We handle the handover from your current manager: records, funds and contracts. Your committee doesn't have to chase anything. A dedicated onboarding team works with your new manager and the team behind them until the handover is complete, so there's no gap.