Welcome to the Strata Plan Online Customer Portal

Your Strata Information available at your fingertips 24/7

Our owner portal gives you complete visibility into what is happening with your property. It is simple and easy to use and provides instant access to real-time information, all in one place. No more searching through emails and documents to find the information you need.

A woman with a coffee smiles at a laptop and phone showing the Strata Plan portal, with levies, documents and maintenance, in a Melbourne apartment.
Community Portal

Key Features

Access Control Portal

• Each user type has a different level of access and this can be customised on a building-by-building basis.
• User management is automated in the portal.
• The portal includes social networking tools, communication tools and "self-service tools" such as a request system.
• Includes financial data and important community documents.

Access to Financial Data

• Financial data is fed real-time into the portal which allows customers to view live financial positions.
• Easy to understand graphical interface.
• Annual budget, income & expenditure, balance sheet, general ledger, accounts payable and service charge collections.
• Paper reports are a thing of the past!
• Managers can select which reports are viewable by respective customer types.

Online Approvals

• Set up rules for community invoice approvals on a building-by-building basis.
• Check whether the expense is within or outside budget.
• Approvers can be mandatory, optional or a combination of types.
• All comments from the manager and other committee members are visible.

Online Levy Statements

• Owners can check their levy balances online.
• Print previous invoices and receipts.
• Download copies of invoices & receipts.
• Statements are updated in real-time from our management system.

Important Documents

• Publish documents from our management system to the portal.
• Committee members can publish documents via the portal (optional, building-by-building basis).

1300 278 728
info@strataplan.com.au