I have found the team at Strata Plan to be prompt, courteous but most all proactive to ensure any issue is resolved both quickly and effectively. It’s refreshing to deal with an Owners Corporation manager that is both passionate about their work and proud of the properties they represent as the strata manager.
This ensures a happy medium between all parties involved, the tenants, landlords, owner occupiers & managing agents.
I have had a trouble free run with the residential property I own and have had a very smooth relationship with the Strata Plan managers.
The staff at Strata Plan has always been courteous and professional in communicating events and with managing the Owners Corporation details of the respective buildings and their common areas. I am confident this positive relationship will continue into the future.
We are a 24 unit apartment complex in the bay area and were managing all our Owners Corporation concerns as a self-managed committee. When we decided to outsource the service, Strata Plan was recommended as an organisation to consider.
From the very beginning we were happy with Strata Plan’s conceptual approach as well as the professionalism and personal attention. Strata Plan adhered to our transitional concerns in relation to the outsourcing and took great care in designing our long term and short term goals.
We would highly recommend Strata Plan as they are committed to service beyond the minimum requirement threshold and maintain the right amount personal contact at a level which compliments their commercial obligation and scope of our strata management requirements.
Having a portfolio of investment properties requires astute management from our strata managers. Strata Plan consistently goes above and beyond the call of duty.
There is no problem too big or small and we are comfortable knowing that they will follow through with any issues that may arise. Dealing with the Strata Plan team is always a pleasure and I would like to thank them for their continued and ongoing support. Of course we will recommend Strata Plan to our families and friends.
During the crunch period in a development when the subdivision finally registers and settlements are imminent, it’s a considerable relief to find the developer has appointed a firm like Strata Plan to manage the Owners Corporation.
I know that everything will be taken care of, that I will receive professional and proper certificates when I need them, and if I call with a question – then Strata Plan will have or find the answer for me. As a result, I refer clients to them wherever possible.
We recently completed a 6 level mixed use building comprising two basement levels, office suites on ground and 1st floor and serviced apartments on the 2nd and 3rd floor. Mixed use development requires sound Owners Corporation structures to ensure the future ongoing management is equitable for future owners.
We commend Strata Plan for the recommendations they make to allow us to achieve this outcome. Great advice backed up by good service.
We have had extensive dealings with Strata Plan prior to, during and post construction. Even whilst we were undertaking market research and seeking development approval, Strata Plan has always been available. They have assisted by providing research & expertise, where required.
Strata Plan always showed a genuine appreciation for the future owners when working on setting up the Owners Corporation for our projects. They clearly differentiate themselves by going beyond the call of duty to ensure a seamless transition of projects. Strata Plan demonstrated how they operate as part of our team as opposed to simply preparing a budget to suit our requirements. We believe that you will struggle to find the same level of service, collaboration and follow through from other managers.
We are of the strong opinion that Strata Plan will set & achieve high standards in their business undertakings. Strata Plan strongly believes in customer service, innovation and “best practices”.
We believe that Strata Plan will achieve their desired objective of being an exceptional & competent Body Corporate Managers who set the pace for high standards. We absolutely support & recommend Strata Plan.
Everyone has to work together. I couldn’t do what I do as chairperson if I didn’t have help from other owners who live at the property or Strata Plan who help us turn our ideas into reality.
Everyone from Strata Plan who has worked with us have always been very receptive to our ideas and proactive in making them happen.
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